At Tchibo Coffee Service we are proud to partner with some of the country’s largest contract caterers and buying consortia. Our long-standing relationship with our partners means we know what is important to caterers, cafés, restaurants and hospitality. So if you are looking for a new coffee supplier for your business, be sure to read our tips on what to consider.
Spoiler alert – it’s not just the coffee itself!
Coffee quality
Great quality coffee is a must! We know that consumer demand for environmentally friendly, accredited great tasting coffee is on the rise, so your average cup just won’t do!
Look for brands that carry sustainable certifications so that you can be confident you are offering ethically sourced coffee to your consumers.
It’s also important to make sure you are 100% confident in the coffee you serve. Choose your coffee based on taste. Most providers will offer you a bespoke coffee tasting so that you can ensure you love the coffee as much as your customers!
Speedy delivery of products
Quick stock replenishment is integral to keep you serving coffee, other drinks and snacks. Make sure you never get caught short by choosing a coffee supplier who has a quick turnaround time. Next day is your best option, because even the best of us sometimes leave it to the last minute!
Some bean to cup machines are even fitted with telemetry, which auto replenishes stock as you need it. Consider a supplier than can take the hassle out of ordering so you’ll always have a constant supply of product.
Quality of the coffee machine
The nature of your business will determine the type of coffee machine you need, but regardless, the quality of the drink it produces is key.
Coffee drinkers have become far more discerning and the market has moved on from instant, soluble coffee. Freshly brewed, whole bean coffee is now much more sought after. We recommend a bean to cup machine which offers all the convenience of a self-serve, time efficient machine, but uses whole beans for an authentic coffee experience.
Or maybe you’re looking for a traditional, barista operated machine. In that case, make sure you look for a coffee machine supplier who can offer full training to ensure you serve consistently great coffee.
For those serving coffee in high volumes, like hospitality, we suggest that you look at bulk brew machines or even mobile solutions to take the coffee to the customer.
Engineer callout response
Technical support is one of the most important things to take into account when looking for a new coffee supplier. If your coffee machine breaks down at any point, you need to be confident that technical support is on hand and that a fix can be sorted as soon as possible – without the need to have your machine removed to be fixed offsite.
A fleet of nationwide engineers is essential to ensure that you can get a speedy call out time!
Complementary products
Don’t miss the opportunity to upsell food with your coffee – think mid-morning snacks, healthy protein bars and sweet treats. A growing number of consumers are adding flavours like vanilla, caramel and hazelnut syrups to their coffee, so we recommend choosing a coffee provider that can offer a wide variety of products to complement your coffee.
And it’s not just food. Consider environmentally friendly cups, straws, stirrers, alternative milks etc. There are so many supplementary products you may need in order to offer the best experience for your customers. Find a provider that can offer them all in one place.
Tchibo Coffee Service can offer state of the art machines, a huge range of Espresso Warehouse products for everything else besides the coffee with next day delivery, along with an 8 working hour response time for critical coffee machine issues.
Speak to your contract catering provider to find out more about how we can support your business, or read more on our website.
Tagged with: bean-to-cup • coffee machine • snacks
