Get In Touch

We help thousands of customers choose the best coffee machine for businesses every year, and we’re here to help you. We’re passionate about high-quality coffee and helping you fulfil your business needs. So, if you have any questions about our products or services, please call one of the numbers below or complete our online form.

Customer Services and Inbound Sales Office Hours
Monday – Friday: 8:30am – 5pm

Technical Support Office Hours
Monday – Friday: 8am – 5pm
Saturday: 8am – 4pm
Sunday: 9am – 3pm (excludes Easter Sunday and Christmas Day)


new customer enquiries

New Customer Enquiries

01372 541 742


For first time customers looking to choose the perfect coffee and coffee machine for their business. Ring this number to find out about Tchibo’s offers, equipment, products, services and pricing.

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Tchibo Technical Support

0800 824 426


For all existing customers who need advice on how to fix their coffee machine or other technical help with their Tchibo machine.

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Customer Services Team

01372 736 200


For existing Tchibo customers to re-order supplies, track a delivery and get answers to billing queries.

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Tchibo Coffee International Ltd
1 Blenheim Road
KT19 9BE

[How to find us]

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We’re Hiring

We’re always looking to hire dedicated and talented people to join Tchibo. So if you care about high-quality coffee and helping businesses grow, visit our careers page to find out what exciting positions are available.

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Press Enquiries

Contact for press, PR or marketing opportunities.